Learning Center
Top 5 Reasons to Switch to Voip
Voice over IP has become very popular in the last year. Almost everyone has heard of VoIP, and thousands have dumped their old long distance provider to go with the new internet revolution.
- Price - This was the main reason that many switch to VoIP. It will reduce most users phone bill from 30% to 80%. It virtually eliminates National Long Distance charges. This is the primary reason why businesses, as well as home users make the switch.
- Convenience - Log into your account and customize all the features that come with the HIPP Package of your choice. With the archaic style telephone providers, there is no choices on-line to customize your phone, and in most cases, you have to buy a full package of things you don't want or need, just to get the few you do want. View your call logs, set up new features, change your settings, all yourself, online. No need to call the phone company, you are in control.
- Flexibility - With VoIP, you will never have to change your phone number again. Even if you move your office to another city or state, the power of VoIP lets your number follow you wherever you go. So, when your business grows, there is no need to inform perhaps thousands and thousands of contacts of your new number. Just plug it in at your new location, and you are in business as before, without any interruptions of service.
Say, for example, you have many clients in another city, just choose their area code for a new number, and they can call you without paying any long distance charges.
- Portability - All you need is a hi-speed Internet connection, plug in your IP Phone, and you have your phone with you. ANYWHERE in the world! It is an exceptional tool for anyone that travels, whether across the state, or across the globe. Through the power of the Internet, you can always be in contact.
- Scalability - Choose as many, and use as many numbers and services as you need, including having toll free numbers for your contacts to call you on. Thing is, the quality of todays VoIP equipment is far superior to the old style phone systems, and puts you in control.
What is VoIP?
VoIP (or Voice over Internet Protocol) is a great new way to make and receive phone calls using your broadband Internet connection instead of your standard phone line. Hosted-IP Phone converts your phone calls into data that zips through your high-speed Internet connection just like email. It comes out the other end just like a regular phone call. Your callers will never know that it's any different since it sounds just like a regular phone call.
What are the Features?
- Caller ID - Shows incoming callers name and number.
- Three-way calling - 3 people call, like a mini conference call.
- Call Waiting - If you are on a call, a tone will alert you to an incoming call, allowing you to switch over to answer the new call, and switch back and forth.
- Call Forwarding - Transfer all incoming calls to another phone number.
- Voicemail/Unified messaging - A digital answering service.
- Auto Attendant - a digital receptionist, with automatic answering and routing of incoming calls.
- IVR (Integrated Voice Response) - IE; "Press 1 for sales, 2 for parts" etc.
- Customized On-hold music - Music or information while caller is on hold.
- Follow Me - The system will ring several different numbers in a chosen order, or at the same time until finally answered.
- Toll-free numbers - Have your customers call you free of charge to them.
- Exciting Number Portability - Keep your existing number, even if you change your Service Provider or your location anywhere in the world.
- Direct Dial numbers for all employees - Each employee with their own number
- 3,4,5-digit extension dialing - even if in a different building, state, or country.
- Call Quality Assurance - Call quality equal to or surpassing old style phone quality.
- WiFi phones (where avail) - Available in WiFi Hotspots. Most airports, and many hotels are examples.
- Monthly Detailed Statements -
- Web Operator Control Panel - Your phones features on our secure website. View your call history (incoming and outgoing), configure various features.
- ACD Queues - Automatic Call Distribution, mainly used for call overflow, to go in a sequence, to the next available person to answer calls (ie: a secretarial pool).
- Dial By Name - The caller, using their keypad when in the system, spells the name of the person they are trying to reach.
- Voicemail Notification to Cell Phone (if cell phone service is capable)
- Holiday Greeting Schedules
- Time of Day Routing - Different rules for different time of the day. For instance you could have the system route to your office phone until the end of the day and your cell phone after that.
- Softphone - A software-telephone program used primarially on a portable computer, but can be used on a desktop. Works and looks like a telephone, and use your mouse and keyboard to dial and control. Requires the use of a headset with a microphone, to make and receive calls.
- Conference Connection Server - Hosted you own conference calls!
- Web-based Click To Dial - Add a button on your website that connects you and a potential client visiting your website.
- Analog Phone Support - Use an adapter and keep you existing phone.
- Call Queuing - Incoming or outgoing calls placed in a particular order based on rule you specify.
How Can VoIP help my business?
The big advantage with Hosted-IP Phone is that you can call anywhere, anytime for less money. Using your Internet connection instead of your phone line is less-expensive. You'll also get more features included, like Call waiting, Call Forwarding, Caller ID with Name, Voicemail Plus, 3-Way Calling, and More! We have great international rates too, so you can call anywhere in the world for less.
Can I Keep My Existing Phone Number?
Yes. It will take approximately 7 - 10 days for it to transfer to us from the archaic phone company. Until then, we will provide you with a new number, and if you have Call Forwarding from the old service, just forward your calls to the new number until your number is transferred.
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